Privacy Policy

Last updated: 24th July 2026

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This privacy notice for Amore Social Care (‘we‘, ‘us‘, or ‘our‘), describes how and why we might collect, store, use, and/or share (‘process‘) your information when you use our services (‘Services‘), such as when you:

• Visit our website at www.amore-socialcare.co.uk or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at bookings@amore-socialcare.co.uk.

Summary of Key Points

This summary provides key points from our privacy notice. You can find out more details about any of these topics by reading the corresponding sections below.

• What personal information do we process? When you visit, use, or navigate our services, we may process personal information depending on how you interact with us and the services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
• In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
• How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
• What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
• How do you exercise your rights? The easiest way to exercise your rights is by visiting our Contact Page, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On to Process Your Personal Information?
4. When and with Whom Do We Share Your Personal Information?
5. Do We Use Cookies and Other Tracking Technologies?
6. How Long Do We Keep Your Information?
7. How Do We Keep Your Information Safe?
8. Do We Collect Information from Minors?
9. What Are Your Privacy Rights?
10. Controls for Do-Not-Track Features
11. Do United States Residents Have Specific Privacy Rights?
12. Do Other Regions Have Specific Privacy Rights?
13. Do We Make Updates to This Notice?
14. How Can You Contact Us About This Notice?
15. How Can You Review, Update, or Delete the Data We Collect from You?

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• mailing addresses
• job titles
• contact preferences
• contact or authentication data
• recruitment information: e.g. application form, CV, references, qualifications, and professional memberships
• your contact details and date of birth
• the contact details for your emergency contacts
• your gender
• your marital status and family details
• training records

Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. primary needed to maintain security, analytics, and reporting.

• Log and Usage Data: Diagnostic, usage, and performance information our servers automatically collect when you access or use our Services.
• Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
• Location Data: Geolocation data that tells us your current location (based on your IP address).

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services: We may process your information to provide you with the requested service.
• To respond to user inquiries: We may process your information to respond to your inquiries and solve any potential issues.
• To send administrative information: To send you details about our products and services, changes to our terms and policies, etc.
• To request feedback: When necessary to request feedback about our Services.
• To send you marketing and promotional communications: We may process the personal information you send to us for our marketing purposes, if in accordance with preferences.
• To protect our Services: As part of our efforts to keep our Services safe and secure.
• To identify usage trends: To better understand how our Services are used to improve them.
• Employment & Compliance records: Maintaining employment records, ensuring eligibility to work in the UK, and compliance with regulatory obligations.

3. What Legal Bases Do We Rely On to Process Your Personal Information?

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

• Consent: If you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract: When we believe it is necessary to fulfil our contractual obligations, including providing our Services or at your request prior to entering into a contract.
• Legitimate Interests: When we believe it is reasonably necessary to achieve our legitimate business interests, including marketing, improving user experience, preventing fraud, and supporting services.
• Legal Obligations: Compliance with legal and regulatory requirements, such as cooperating with law enforcement or regulatory agencies.
• Vital Interests: Where necessary to protect your vital interests or the vital interests of a third party in emergency situations.

4. When and with Whom Do We Share Your Personal Information?

We may need to share your personal information in the following situations:

• Business Transfers: During negotiations of, or in connection with, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API).
• Affiliates: With our parent company, subsidiaries, joint venture partners, or other companies under common control, who will be bound to honor this privacy notice.
• Business Partners: With business partners to offer you certain products, services, or promotions.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Google Analytics: We may share your information with Google Analytics to track and analyse the use of the Services. To opt out of being tracked by Google Analytics, visit Google Analytics Opt-out Page.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or securely store and isolate it in backup archives until deletion is possible.

7. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk.

8. Do We Collect Information from Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

9. What Are Your Privacy Rights?

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.

Opting out of marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the emails we send, or by emailing bookings@amore-socialcare.co.uk.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (‘DNT’) feature. At this stage, no uniform technology standard for recognising DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or other mechanism that automatically communicates your choice not to be tracked online.

11. Do United States Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to, correction of, deletion of, or portability of your personal data, as well as to opt out of targeted advertising. We collect Identifiers, Customer Records (name, contact, education, employment info), Protected Classifications (gender, age), and Internet Activity. We do not sell or share personal data for commercial purposes.

12. Do Other Regions Have Specific Privacy Rights?

Australia and New Zealand: We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020. You have the right to request access to or correction of your personal information.

Republic of South Africa: You have the right to request access to or correction of your personal information under the Protection of Personal Information Act (POPIA).

13. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated ‘Revised’ date at the top of this privacy notice.

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email, phone, or post:

Amore Social Care

Data Protection Officer

Email: bookings@amore-socialcare.co.uk

Telephone: 0151 541 5650

Address: Evan House, Sutton Quays Business Park, Sutton Weaver, Runcorn, WA7 3EH, United Kingdom

15. How Can You Review, Update, or Delete the Data We Collect from You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please visit: www.amore-socialcare.co.uk/contact-us/.

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Turnstile Privacy Addendum

Last updated: June 18, 2025

1. Introduction

Turnstile, developed by Cloudflare, Inc. (Cloudflare), is a pro-privacy website security tool that processes minimal Signals solely to protect web properties against malicious activity by distinguishing human users from bots and blocking bot traffic.

2. Scope of This Addendum

This Turnstile Addendum is supplemental to Cloudflare’s main Privacy Policy. It provides additional information specific to your use and interaction with Turnstile. This Addendum also applies to the personal data processed using Cloudflare’s Challenge Platform.

3. Information We Collect

Cloudflare Turnstile processes a variety of client-side signals (“Signals”) such as client IP address, TLS Fingerprint, User-Agent Header and Sitekey and associated origin. Cloudflare does not have the ability to directly identify any individuals from any of the Signals Turnstile collects.

4. How We Use Information We Collect

We use Turnstile Signals to distinguish human users from bots and block detected bot traffic. Cloudflare is a data processor of Signals on behalf of, and pursuant to instructions issued by, our website operator customers (who are the data controllers). Cloudflare also processes the Signals as a data controller to improve Turnstile's bot detection capabilities.

5. Notice to EU and UK Residents

When processing Turnstile personal data as a processor, our customers determine the lawful basis. When processing Turnstile data as a controller, we rely on legitimate interests to improve Turnstile's capabilities.

6. Contact for Privacy Concerns

If you have questions or concerns about the Turnstile Privacy Notice, please contact Cloudflare’s Data Protection Officer at dpo@cloudflare.com.